UNDER CONSTRUCTION

Mission

Once we have executive buy-in, we oversee the implementation process from start to finish.

PLANNING

Jean Claude Niyonkuru uses surveys, interviews, and observation to conduct a comprehensive service audit.

We identify technology, training, and processes to take your service team to the next level. 

EFFICIENCIES

IMPLEMENT

Jean Claude Niyonkuru monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.